What if my receiver/sender isn't registered with PaymentNetwork?
You can send a payment or a request for payment to anyone
with an email address.
If you're a registered receiver and send a payment to someone who doesn't have a PaymentNetwork account, they can easily collect. The service sends an email to the receiver telling that
person how claim their money. They don't even need to register! They only need to tell us where to make the deposit. If the person doesn't claim funds within <??> days, PaymentNetwork returns the money to your bank account. Note: When you, as a registered receiver, pay a nonmember, you pay the fee.
If you're not a registered receiver and send a payment to someone who doesn't have a PaymentNetwork account, the service sends an email to the receiver, telling that
person how to register and process payments.
If you request a payment, your payor doesn't need to register. They can just enter information to send you a one-time payment. But if they want, they can register too.
Tip: When you send
a payment or request to an unregistered user, you may want to give the person
so they expect to hear from PaymentNetwork on
client never received my request? Why not?
The email from PaymentNetwork may have ended up in your client's junk
email folder. Instruct them to look for your invitation in their spam or junk
mail. You and anyone you do business with should add @ipn.intuit.com to
your safe senders list to avoid this confusion in the future.